HOME CARE AGENCY CONSULTING

LIBERTY’S CONSULTING SERVICES:

Being a Home Care or Home Health Agency owner is a beautiful and wonderful accomplishment. However, at some point your Agency may hit a growing snag or other issues you need help with. When and should that time arise call on Liberty and we’ll step in and identify and fix the issues affecting your agency. Over the years Liberty has helped agencies prosper and grow, no matter if you’re a single employee or 300 employee agency, we can help you.

AGENCY OPERATIONS ASSISTANCE:
Liberty can help improve your day to day Agency Operations by reviewing your current agency’s management system(s) and offering solutions to improve how the agency overall performance in-turn will produce:

  1. Implementation of a Agency CRS System (move from paper to web or cpu software)
  2. Patient Account Management (Assistance with retaining customers)
  3. Assistance with Department of Health Site Audits
  4. Assistance and implementation of Plan of Corrections
  5. Agency Document Assistance (Update or Provide Agency Policies)
  6. Converting from Medicaid to a Private Pay Agency
  7. Implementation to a three (3) Revenue Stream Agency
  8. MCO Accreditation and enrollment Assistance

EMPLOYEE  ASSISTANCE:
Having trouble with finding or keeping good employees? Liberty can help!  “Happy Employees = Health Profits” 

  1. Implementation of new Employee Roster Program
  2. Implementation of a Employee Orientation Program
  3. Implementation of a Employee Rewards Program
  4. Employee Conflict Resolution Assistance
  5. Assistance with Employee Salary identification and implementation
  6. Assistance with Employee Discipline Tied System
  7. Legal Assistance with any Human Relations and or EEOC Matters
PATIENT MANAGEMENT ASSISTANCE:
Having trouble with finding or keeping good patients? Liberty can help!“Happy Patients  = Health Profits” 

  1. Implementation of a Patient CRM Program
  2. Implementation of a Patient Orientation Program
  3. Patient Conflict Resolution Assistance (Responding to Complaints)
  4. Implementation of Patient Quality Management System
  5. Assistance with Employee Discipline Tied System
  6. Legal Assistance with any Human Relations and or EEOC Matters
Need more help? Attend one or all of Liberty’s Owner Training Workshops, considered to be an invaluable source of information to all Home Care Agency owners and is included in all “Business-In a-Box” plans. Liberty take’s care of your Agency’s license and permit needs so you can take care of your customers. For more information on this or other services, call or stop by our office and speak with one of our License Professionals (215) 709-7070.